Bill Capraro
Achieving Success in the Business of Physical Therapy with a Non-Clinical Background
Meet Bill Capraro
Owner of 13 FYZICAL Locations and Counting
"I have an entrepreneur background; I started a telecommunications company in 1985 that was purchased by Comcast, and then I got involved in private equity. My opportunities were always in technology, and I was searching for an opportunity to get into the medical space. FYZICAL’s model was the perfect path.
When I got started in March of 2019, I acquired an existing physical therapy practice that had been in business for 30 years. We rebranded it, hired additional staff including a physician liaison, and applied the FYZICAL principles to the business to maximize the success.
We were cash-flow positive within 8 months of opening our doors. From there we went on to open our second location in September 2019. Today we have thirteen open locations in the Chicagoland market, and we’re in the process of opening more new locations and acquiring two other practices over the next six months. Our end goal is to develop 25-30 total FYZICAL locations in the Chicagoland market."
Why He Chose to Grow With FYZICAL
Blueprint for Success
"When I read about the vital statistics, the 10-point management system, and the pillars for success systems with FYZICAL -I realized that someone had given me a blueprint for success in the medical space. It takes knowledge, it takes people, it takes a great location. If you have that and can follow their plan, you’ll make it."
Focus on Preventative Care
"The expertise of physical therapists is a primer for premier preventative care in medicine. This sets the stage for how healthcare will evolve and how patients will choose health-care over sick-care. You can create a patient for life, one who is focused on preventative therapy as much as they were in rehabilitative care."
Large Investment Potential
"The physical therapy industry has massive fragmentation, with the largest players combined making up less than 21% of the total market share–even the big players don’t dominate the space. In combination with the business blueprint that FYZICAL provides, the investment potential is extremely attractive."
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Family First
How Bill is Creating a Generational Business
"My number one priority getting into this business was my family. I love the medical space, the physical therapy space, and I personally think the future of healthcare has room for significant innovation, and it’s coming. Physical therapy creates healthy bodies for better living, it is the embodiment of both wellness and preventative care. The window for innovation in the next twenty years in healthcare is going to be truly transformative.
I wanted to teach my kids how to run a business, how to invest money, measure the rate of return, and have customer service be the number one goal. My son, Will, is really focused on operations and business development. My daughter Lea works in the clinics handling a Client Care Specialist role, and my daughter Tori is doing incredible things with marketing our clinics. They are all entrepreneurs and this model has allowed them to blossom and take ownership of their future. We have so much good going on, I’m really amazed at what FYZICAL has helped us achieve."
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